Please confirm the address this order was sent to. We are happy to look into this for you.πβ
In the meantime, we recommend checking where you normally receive your everyday post. You could also contact the carrier in your area directly to see if they are holding your package for some reason. Also, check any out-of-sight places the carrier may have placed your package, or with a neighbor. Carriers on occasion will leave it with a neighbor for safekeeping.
Unfortunately, sometimes carriers will mark a package as delivered in their system, when it is still on their truck and on its way to being delivered. This practice varies from carrier and that specific local carrier process. We know.. not ideal! ππ¦
Let us know more when you can at support@trueleafmarket.comΒ or fill out our contact form here. We are happy to help out and find a swift solution. Thanks for your patience!