Ordering Questions:
Q: How do I track an order?
A: We generally ship via FedEx ground. Call us or email us, and we will send you the tracking info.
Q: Why is shipping so expensive?
A: Some of our products, especially the soil based kit are heavy. Shipping charges are FedEx ground rates, which are identical to UPS ground rates.
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, American Express, Discover, PayPal, Google Checkout, Check or Money order. We do not accept EBT.
Q: How do I order by check or money order?
A: Place an online order like normal. When you get to the payment screen, select "check" or "money order" and enter the check number. You can complete your order normally. In the checkout process, you will be given the details on how to make out the check and mail it to us. We hold all personal checks for 2 weeks before we ship.